Refund Policy

Last Updated: February 2026

Introduction/Purpose

This Refund Policy outlines the terms and conditions under which refunds may be issued for purchases made through domain. It aims to ensure clarity and fairness for both users and wahohoyey, while providing maximum legal protection in compliance with applicable laws and regulations in the United Kingdom.

Scope and Applicability

This policy applies to all users who purchase products or services from domain. By making a purchase, users agree to be bound by the terms of this Refund Policy.

Definitions

  • “User”: Any individual or entity that accesses or uses the services provided by domain.
  • “Purchase”: Any transaction completed by a User for products or services offered on domain.
  • “Refund”: The return of funds to a User for a Purchase that meets the criteria outlined in this policy.

Main Policy Content

1. Refund Eligibility

Refunds will be considered under the following circumstances:

  • The User has made a Purchase in error and requests a refund within 14 days of the transaction.
  • The product or service provided was defective or not as described at the time of Purchase.
  • The User has not accessed or downloaded the purchased product or service.

2. Refund Process

To initiate a refund, Users must:

  1. Contact wahohoyey via email at comments@wahohoyey.media or by phone at +440774634749.
  2. Provide proof of Purchase, including order number and transaction details.
  3. Clearly state the reason for the refund request.

Refund requests will be processed within 14 business days of receipt. Refunds will be issued to the original payment method used for the Purchase.

3. Non-Refundable Items

The following items are non-refundable:

  • Any digital products or services that have been accessed or downloaded.
  • Gift cards or promotional items.
  • Any items marked as non-refundable at the time of Purchase.

User Rights and Obligations

Users have the right to request a refund as outlined in this policy. Users are obligated to provide accurate information during the refund request process and to comply with the terms set forth herein.

Limitations and Disclaimers

wahohoyey reserves the right to refuse a refund if:

  • The request does not comply with the criteria outlined in this policy.
  • The User has violated any terms of service or user agreements.

In no event shall wahohoyey be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the services or products purchased.

Data Protection/Security

All personal data provided during the refund process will be handled in accordance with our Privacy Policy. We are committed to protecting User information and ensuring compliance with the General Data Protection Regulation (GDPR).

Changes to Policy

wahohoyey reserves the right to amend this Refund Policy at any time. Any changes will be effective immediately upon posting on domain. Users are encouraged to review this policy periodically for updates.

Contact Information

If you have any questions or concerns regarding this Refund Policy, please contact us at:

Company: wahohoyey
Phone: +440774634749
Email: comments@wahohoyey.media
Address: - The Shard, 32 London Bridge Street, Floor 20, Office 12, London SE1 9SG, United Kingdom

Governing Law and Jurisdiction

This Refund Policy shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts of England and Wales.